Branch services and updates

TwinStar MSO welcoming member into a branch.

Branches are open.

Covid-19 protocols are still in effect, with up to 50% occupancy and 6 feet of social distancing. 

Temporary lobby hours remain for Lacey Credit Union Center, and the Safeway locations at Yelm, Centralia, West Olympia and Hawks Prairie:

  • Monday - Friday, 9:00 am - 5:30 pm
  • Saturday, 9:30 am - 2:00 pm

All other branches will operate at normal business hours.

When it comes to banking with us, you have options

We have secure digital banking services available at your fingertips. Skip the line and bank from home anytime, anywhere. Get started with Digital Banking.

  • Online and Mobile Banking*
  • Online Chat     
  • Contact Center            
  • Remote check deposit

In addition, our ATM network is available everywhere– find surcharge free ATMs. Drive-through is also available at selected branches and you can call 1-800-258-3315 option #1 to access Credit Union Connection.

COVID-19 Protocols

In keeping a safe environment, safety precautions are in place to maintain a safe and healthy experience for everyone and ensure that we can continue to serve you well into the future.

  • For the well-being and safety of our valued employees and communities masks are required. Please follow all CDC guidelines
  • A limited number of people will be allowed inside branches.
  • Please maintain social distancing when lining up outside branches.
  • Lobbies will have floor markers denoting where to stand.
  • Hand sanitizer and face masks will be available for your use.
  • If you are exhibiting symptoms, please stay home until you are well.
  • Barriers will be in place at teller windows.
  • Restrooms will be open during transactions.

Thank you for being a member of TwinStar Credit Union.

* Message and data rates may apply.  Please check with your mobile provider.