Use the Messages page to delete conversation threads in online banking.
Caution:When you delete a thread, the system permanently deletes it. Make sure that you do not need the information in the message before you delete it.
Tip:You can save important conversations by clicking or tapping a message and then clicking or tapping This message should never expire in the message detail area.
To delete conversations
- In the Menu, click or tap Messages. The Messages page appears.
- Do one of the following:
- If the Inbox appears, click or tap the delete icon ( ).
- If the Inbox does not appear, click or tap Inbox, and click or tap the delete icon ( ).
- In the Inbox, do one of the following:
- Click or tap the check boxes for the message threads that you want to delete.
- Click or tap Select All to select all message threads.
- Click or tap the delete icon ( ).
- When prompted, click or tap Delete to verify the deletion. The Conversation Deleted page appears.
- Click Close to return to the inbox.
Last updated on December 18, 2017.