Messages overview

Messages provide a secure way to communicate with us and are not used to communicate with any outside party. These messages appear in online banking in the Messages item in the menu.

Note: Conversations may appear as Messages. Conversations combine a message and all its replies into a thread.

In online banking, you can attach a file to a message. The available file formats are configured by us and will vary.

The number of unread messages appears on the Messages item in the Menu.

After you have read the messages in a conversation thread, you can delete the thread and all messages in it. You can delete a single thread, multiple threads, or all threads. Conversation threads stay in the Inbox until you delete them.