Web Privacy Policy

This Web Privacy Policy explains how TwinStar Credit Union collects and uses the information you provide to us, to help you make informed decisions when you use our website, vendor sites or mobile applications. Please be sure to read this entire Privacy Policy before using our digital properties. If you do not agree to this Web Privacy Policy, then you should not use our websites or apps. This Web Privacy Policy is specific to our websites and apps and does not supercede our general Privacy Policy.

Cookies and advertising

TwinStar uses third party cookies, web beacons, and similar technologies to collect or receive information on our website and other internet platforms. Through the use of these technologies, TwinStar and its advertising partners may collect anonymized information from visitors to our website, such as date and time of visit, IP addresses, pages visited, browser versions, device type, etc. This information is used for analytics, measuring advertising effectiveness and troubleshooting purposes. As a user of our websites, you can opt-out of the collection and use of your information for ad targeting by going to www.aboutads.info/choices

Analytics

We use Google Analytics to better understand how visitors interact with our websites. This service provides non-personally identifiable data including but not limited to data on where visitors came from and what actions they took on the websites. We use this information to improve your experience. Please click here to learn more about this service and how to opt out of data collection by Google Analytics.

Children’s Online Privacy Protection Act (COPPA)

TwinStar Credit Union’s website, online banking and mobile application are not directed to individuals under the age of thirteen (13), and we request that these individuals do not provide Personal Information through these sites. We do not knowingly collect information from children under 13 without parental consent. Visit the Federal Trade Commission website for more information about the Children's Online Privacy Protection Act (COPPA).

TwinStar Credit Union may update this policy at any time. We will notify you of any material changes to our Web Privacy Policy by posting any updated policies on this page.