TwinStar welcomes new additions to Business Service and Mortgage team

Headshots for Jeff, Racardo and Chris.

Meet Chris Heck, Director of Business Lending

Chris Heck has been named director of business lending with TwinStar Credit Union. Chris has over 18 years of banking experience, primarily in business/commercial lending in Western Washington. Like TwinStar Credit Union, Chris has a reputation for gaining a comprehensive understanding of business owners’ immediate needs – as well as their future goals – in an effort to develop long-term, mutually beneficial business banking relationships.

Chris has served as president of the Twin Cities Rotary Club and the United Way of Lewis County. He currently volunteers as a board member at the Hands On Children’s Museum in Olympia and Pope John Paul II High School in Lacey, and is a member of the Lacey Rotary Club.

Meet Jeff Robertson, Senior Business Relationship Officer

Jeff Robertson has recently joined TwinStar as senior business relationship officer. Jeff has worked with businesses in the financial services industry for nearly 30 years. He has spent the majority of his career working in small to mid-size financial institutions where he focused on developing relationships with business clients and assisted them with lending, deposit products and cash management services.

Jeff’s diverse lending specialties include commercial real estate financing, commercial lending to retail and wholesale businesses, manufacturing, commercial fishing, medical professions, fuel distributors and more. He also specializes in SBA 7a and 504 loans.

A loyal Beaver fan, Jeff received his Bachelor of Science Degree in Business Administration (with a concentration in finance) from Oregon State University. He is also a graduate of the Northwest Intermediate Commercial Lending School, National Commercial Lending School and Northwest Intermediate Banking School. Born and raised on the Oregon Coast, Jeff has enjoyed raising his family in Thurston County.

Meet Racardo McLaughlin, AVP of Mortgage Origination

Racardo is committed to using his years of experience to provide exemplary service and viable mortgage options tailored to the member’s individual needs. Racardo is a veteran of the mortgage industry having worked with Alaska USA Credit Union as an assistant vice president and most of his professional career at Columbia Bank where he served as senior vice president of mortgage banking. Racardo is a past board president of the Washington Association of Mortgage Lenders and the Puget Sound Mortgage Lenders Association. He served as a distinguished panel member for Freddie Mac’s National Customer Conference. Racardo is a member of the National Society of Certified Mortgage Bankers and is designated as a master certified mortgage banker. He is a past board member and board president for the Tacoma Urban League and the Tacoma Actors Guild, respectively. Racardo has a bachelor’s degree in economics and finance from the University of Puget Sound in Tacoma. He enjoys water sports, reading, movies, RV’ing and family time.

We are all very excited to have Jeff, Racardo and Chris join the TwinStar team.