We've received reports that fraudulent calls are being made to our members asking for their card number and PIN in an attempt to obtain their account information. If you received such a phone call and provided any personal information, please call our Contact Center at 800.258.3115 for assistance. Please remember that we would not call or text you to ask for private information. When in doubt, call TwinStar directly to confirm validity.

Viewing eStatements and other documents

All members have the ability to view eStatements and other electronic versions of your account documents in online banking.

To view documents

Note: Documents for your entire account, including loans and accounts, are available when an account is selected.

From the Dashboard, click or tap Documents. The Statements page appears.
On this page you can view
1. Statements
2. Notices & Letters
3. Tax Forms
4. Visa Statements
5. Inbox
A list of Statements of last two years are displayed

Tip: Visit Settings > Paperless Statements to change your preferences or view the statement Delivery Agreement. Members with Kasasa checking are required to opt in to paperless in order to qualify for rewards.

Digital banking

Last updated on August 03, 2022.