You can use the Messages page to reply to a secure message in online banking.
To reply to a secure message
- After you read a secure message, click or tap the reply icon (). The Reply window appears.
- In the Message field, enter the message.
- (Optional) In online banking, click the attach file icon (). In the Open dialog box, select a file to attach to the message, and click Open.
- When your reply is complete, click or tap Send.
Tip:The Reply button doesn't appear for some types of messages, such as Security Alerts.