Security Center

TwinStar Credit Union takes your security very seriously. In addition to all the measures we take to protect your finances and information, we offer you resources to protect yourself in all areas of your life. As a reminder, we NEVER request personal information via e-mail, including Social Security number, Access Codes, PIN or Account Numbers. If you receive an e-mail that requests this type of personal information, you should be suspicious of it and contact TwinStar to verify its authenticity.

Making a Visa/ATM card fraud claim

If you need to report fraudulent activity, please follow these instructions

Lost or stolen Visa card

Please contact TwinStar Credit Union immediately if your Visa Credit, Debit or ATM Card is lost or stolen.

Lost or stolen checks

Steps to take after you discover the loss or theft.