Help Find help for TwinStar Credit Union digital banking, mobile apps, products and services, and more. Select a topic below to get started. Getting started Take your first steps with digital banking. Digital banking Looking for help with the new digital banking platform? Start here. Mobile Banking Find help for our mobile banking apps Card Manager The Card Manager app allows cardholders to turn a card on or off, control transactions by type or location, get instant alerts, and more. Services Find help for online and in-branch services offered by TwinStar Credit Union Business Accounts Need help with business accounts? Start here. Fraud Help on understanding fraud and disputes, and how to report them. Secure Email TwinStar uses a custom Secure Email as a method to send personal and account sensitive information. Pick Your Pic Help articles related to the Pick Your Pic custom cards Quicken Help for for members using Intuit software including Quicken, Quickbooks, and Mint.com. Payment Protection Program Under the TwinStar Credit Union Payment Protection program, your loan balance may be canceled or your monthly loan payments canceled without penalty or added interest. You benefit from the peace of mind knowing you and your credit rating are protected – and most importantly – that your family is protected.