Help Find help for TwinStar Credit Union online and mobile banking. Select a topic below to get started. Online banking Online banking help articles Fraud Mobile Banking Find help for our mobile banking apps Services Find help for online and in-branch services offered by TwinStar Credit Union Card Manager The Card Manager app allows cardholders to turn a card on or off, control transactions by type or location, get instant alerts, and more. Business Banking Need help with business banking features? Start here. Secure Email TwinStar uses a custom Secure Email as a method to send personal and account sensitive information. Payment Protection Program Under the TwinStar Credit Union Payment Protection program, your loan balance may be canceled or your monthly loan payments canceled without penalty or added interest. You benefit from the peace of mind knowing you and your credit rating are protected – and most importantly – that your family is protected. Text banking Help with banking via Text/SMS messaging. Pick Your Pic Help articles related to the Pick Your Pic custom cards Quicken Help for importing and exporting for Quicken software users.