Creating a secure message

You can create a secure message in online banking.

To create a secure message

  1. In the Menu, click or tap Messages. The Messages page appears.
  2. Click or tap the pencil icon to begin a New Conversation. The New Conversation window appears.
  3. Click or tap a Recipient from the drop-down list.
  4. In the Message Subject field, enter a subject.
  5. In the Message field, enter the message.
  6. (Optional in desktop version) To include an attachment, click Attach a file. In the Open dialog box, select a file to attach to the message, and click Open.
  7. When your message is complete, click or tap Send Message. Your new message appears on the Conversations page.
Online banking