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You can create a secure message in online banking.
To create a secure message
- In the Menu, click or tap Messages. The Messages page appears.
- Click or tap New Conversation. The New Conversation window appears.
- Click or tap a Recipient from the With drop-down list.
- In the Subject field, enter a subject.
- In the Message field, enter the message.
- (Optional) In online banking, click the Supported Attachments icon (). In the Open dialog box, select a file to attach to the message, and click Open.
- When your message is complete, click or tap Send. Your new message appears on the Conversations page.