We have heard from members who are unable to pay their Puget Sound Energy (PSE) bill with their TwinStar Debit Cards. When PSE process debit transactions, they only use the Star, Pulse, Accel, and Nyce networks which TwinStar is not affiliated with.
If you would like to pay your PSE bill with your TwinStar Card, you can do so by following the instructions below:
- Select to pay with Credit Card
- Enter in your info
- Skip the line that says pay from network below
- Select "choose a different network" from the drop down
- Select "VISA"
If you follow these steps, you will be able to pay your PSE bill with your TwinStar Cards. If you have further questions on this issue feel free to call us at 1.800.258.3115