Searching transactions

You can search transactions that pertain to a single account on the Account Details page. Transactions in Account Details may have originated in online or mobile banking, or be other transactions such as debit card purchases, ATM withdrawals, or transactions performed at a branch.

When searching in Account Details, the search option will search the transaction's description. Therefore, any term that appears in the transaction (such as "Check #2389") can be searched for on the Account Details page.

Note:The search box must be used separately from the search filters – you cannot combine search and filtered results.

Online Activity, on the other hand, only contains transactions that were originated in online banking.

When searching transactions in Online Activity, you are able to search across multiple types of information, not just the transaction description. Search examples include:

Search examples
Keywords Search result
Transactions over $25 All transactions that are at least $25.01, regardless of type, appear.
ACH Any ACH transactions, including ACH Payment, ACH Payments, ACH Single Receipt, ACH Collections, and ACH PassThru, appear.
Tracking #23489 The transaction with tracking ID #23489 (if it exists) appears.

To search in the Online Activity

  1. Click or tap Transactions > Online Activity. The Online Activity page appears.
  2. Enter keywords related to the date, status, type, account, or amount of the transaction(s) you are looking for in the Search field. The search results appear.

To save a favorite search

  1. Click or tap Transactions > Online Activity. The Online Activity page appears.
  2. Enter keywords related to the date, status, type, account, or amount of the transaction(s) you are looking for in the Search field. The search results appear.
  3. Click or tap Favorites > Save as favorite Save as New . A Save Search window appears.
  4. Enter a name for the search result, then click or tap Save Search.
  5. (Optional) Click or tap Favorites. A list of favorite searches appears.

To search in Account Details

  1. Click or tap Transactions > Online Activity. The Online Activity page appears.
  2. Enter keywords related to the date, status, type, account, or amount of the transaction(s) you are looking for in the Search field. The search results appear.