How to deposit a check from your mobile device

You will need a smartphone or tablet with a camera. The TwinStar CU mobile app must be installed and you must be an enrolled user.

Before you can make your first deposit you will need to open the app, go to Services and select Mobile Deposit Enrollment. You must agree to the terms and conditions to continue.

Deposit a check using mobile check deposit in the TwinStar Credit Union mobile app.

Step 1: Open your TwinStar mobile banking app and sign in. In the Transactions menu, click the Deposit Check.

Step 2: Choose the account you would like to deposit to (To Account). Choose from a list of your linked accounts.

Step 3: Enter the amount you are depositing. You can only deposit the full amount. If you would like to put part of the funds into a different account, you can make a mobile transfer after the check is deposited.

Step 4: Tap the Capture Image button. Take a picture of the front and back of the check.

NOTE: You must properly endorse the back of the check or your deposit will be rejected.

Step 5: Review the deposit and tap Submit Deposit to complete the deposit.

Step 6: You can check on the status of the deposit as well as see previous deposits by hitting the Activity button.

Helpful Hints:

For best results, place your check on a flat, solid, dark background with adequate lighting.

You can only deposit checks under $5000 using the app. If you have a larger deposit, visit your local TwinStar branch or a shared branch. Find a branch.

If you have a business account and would like to deposit checks remotely, talk to your Business Services rep about CheckMate.

If you are depositing to a business account, please review the Business Fee Schedule for details on fees.