What to Do If You Fall Victim to a Phishing Scam

Victim of a phishing scam checking her phone.

Phishing scams have become increasingly common. Unfortunately, it means we all are at greater risk of falling victim to one. Sometimes, no matter how alert or prepared we may be, scammers get the best of us. 

Being victimized by a phishing scam can leave you feeling vulnerable and helpless initially. However, with a quick and effective response, you can mitigate the impact of a phishing attack and take back control of your online security. We hope you never have to use these, but here are five steps to take if you ever fall victim to a phishing attack.  

1. Recognize and Verify the Attack  

The first step to recovering from a phishing scam is to recognize that you have been targeted. Look out for suspicious emails, text messages, or phone calls asking for sensitive information. This includes passwords, social security numbers, or financial details. Take the time to verify the legitimacy of these requests by contacting the organization directly using their publicly available contact information.  

For more information on how recognize phishing attempts, check out our previous article.  

2. Act Immediately 

Time is of the essence when it comes to responding to a phishing attack. If you suspect that you have fallen victim, act quickly to minimize the potential damage. Change the passwords for all your online accounts, especially those associated with your banking, email, and social media accounts. It’s always a good idea to enable two-factor authentication wherever possible.  

3. Report the Incident 

Make sure to report the phishing incident to the appropriate authorities and organizations involved. Contact your financial institution or credit card company to alert them about the scam – and follow their instructions on freezing or monitoring your accounts. Remember, they are there to help you. Don’t feel embarrassed because scammers unfortunately can get the best of anyone.  

You should also forward any phishing email or report it to your email provider, as they may take steps to block similar scams in the future. Other actions you can take include contacting local law enforcement or reporting the incident to the Federal Trade Commission (FTC). 

4. Monitor and Secure Your Accounts  

It is crucial to monitor your financial and online accounts closely in wake of a phishing scam. Regularly check your credit card and bank statements for any unauthorized transactions. Consider enrolling in credit monitoring services to stay updated on any suspicious activity related to your identity.  

Additionally, ensure that all your devices have updated antivirus software and regularly scan for malware that could be providing access to your sensitive information.  

5. Educate Yourself and Learn from the Experience  

Falling victim to a phishing scam can be a wakeup call to stay informed about the latest phishing trends and techniques. Educate yourself on how to better identify phishing attempts and share this knowledge with your friends, family, and colleagues. Consider participating in cybersecurity awareness programs or workshops organized in your local area. 

Final Thoughts 

While falling victim to a phishing scam can be distressing, taking prompt action and following the steps outlined in this article can help mitigate the damage. Doing so in a quick and timely matter can help you regain control over your online security. Remember to stay vigilant, educate yourself about phishing attacks, and maintain good cyber hygiene practices.  

By doing so, you can protect yourself and others from falling prey to these deceptive schemes.