Cookies and advertising
TwinStar uses third party cookies, web beacons, and similar technologies to collect or receive information on our website and other internet platforms. Through the use of these technologies, TwinStar and its advertising partners may collect anonymized information from visitors to our website, such as date and time of visit, IP addresses, pages visited, browser versions, device type, etc. This information is used for analytics, interest-based advertising, measuring advertising effectiveness and troubleshooting purposes. As a user of our websites, you can opt-out of the collection and use of your information for ad targeting by going to www.aboutads.info/choices and www.networkadvertising.org.
We use Google Analytics to better understand how visitors interact with our websites. This service provides non-personally identifiable data including but not limited to data on where visitors came from and what actions they took on the websites. We use this information to improve your experience. Please click here to learn more about this service and how to opt out of data collection by Google Analytics.
The Card Manager App periodically collects, transmits, and uses geolocation information to enable features that prevent fraudulent card use and send alerts, but only if the user expressly authorizes collection of such information in the app. Geolocation information can be monitored on a continuous basis in the background only while Card Manager is being used or not at all, depending on the user’s selection. Card Manager users can change their location permissions at any time in their device settings.
Children’s Online Privacy Protection Act (COPPA)
TwinStar Credit Union’s website, online banking and mobile application are not directed to individuals under the age of thirteen (13), and we request that these individuals do not provide Personal Information through these sites. We do not knowingly collect information from children under 13 without parental consent. Visit the Federal Trade Commission website for more information about the Children's Online Privacy Protection Act (COPPA).