Skip to content

Member Services

Member Services

Mon - Fri: 8:00 am-7:00 pm
Sat: 9:30 am-2:00 pm

For 24 Hour support, visit our help section.

Other useful numbers

Local number: 360.357.9917
Outside the US: 00 1 360 357 9917
Credit Union Connection (telephone banking): 1.800.782.8228
Bill Payer support: 1.866.321.6547
After hours lost or stolen Visa® card: call 1.866.305.7248
For international numbers, click here

 

TwinStar Support

 

If you have been instructed to get a support code, please click the button to generate one

 

 

Provide Feedback

We use your feedback! Suggestions and comments from members are important to us. We examine our products and service and make improvements based on your comments.

Feedback form

 

 

Account Solutions

For assistance with late payments, repossessions, negative accounts, bankruptcies, or levies and garnishments.

1.877.922.2216

TwinStar Routing Number

 

325181015

 

How do I use it?

 

Mailing address

TwinStar Credit Union
PO Box 718
Olympia, WA 98507-0718

As a reminder, we NEVER request personal information via email, including Social Security number, Access Codes, PIN or Account Numbers. If you receive an email that requests this type of personal information, you should be suspicious of it and contact TwinStar to verify its authenticity.