As a reminder, we NEVER request personal information via email, including Social Security number, Access Codes, PIN or Account Numbers. If you receive an email that requests this type of personal information, you should be suspicious of it and contact TwinStar to verify its authenticity.
Member Services
For 24 Hour support, visit our help section.
Other useful numbers
Local number: 360.357.9917
Outside the US: 00 1 360 357 9917
Credit Union Connection (telephone banking): 1.800.782.8228
Bill Payer support: 1.866.321.6547
After hours lost or stolen Visa® card: call 1.866.305.7248
For international numbers, click here
TwinStar Support
If you have been instructed to get a support code, please click the button to generate one
Provide Feedback
We use your feedback! Suggestions and comments from members are important to us. We examine our products and service and make improvements based on your comments.
Other departments
Account Solutions
For assistance with late payments, repossessions, negative accounts, bankruptcies, or levies and garnishments.
1.877.922.2216
Mailing address
TwinStar Credit Union
PO Box 718
Olympia, WA 98507-0718