Since suspending our branch lobby transactions on March 17th, our staff has adapted to new ways of providing no-touch service to you. We have reopened our lobbies in counties that have been approved for Phase 3.
At TwinStar Credit Union we share in the grief, anger and fear caused by ongoing injustices against our friends in the Black community and toward people of color everywhere. News of the death of George Floyd and others has been devastating. We are all members of the same human family.
The COVID-19 pandemic is an unprecedented and rapidly changing threat facing the United States and the world. As a result, the health and safety of TwinStar members and our employees remains our top priority.
As news of the COVID-19 pandemic continues to evolve, we at TwinStar realize that the virus is touching us all in a very real way. Our hearts are with everyone directly affected by this situation. We are here for you if you are facing financial distress due to the virus.
To our TwinStar members – we are experiencing high volumes at our drive-through windows and we are serving members as quickly as possible. Our Call Center is also experiencing a high volume of calls. We are working diligently to serve you and your financial needs.