Security

ATM skimmer alert
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Security

TwinStar Credit Union found and removed a skimming device from the ATM located at the Onalaska branch in Onalaska, WA. With early detection, fewer than 50 accounts were compromised. Skimmers are devices that can extract data that could be used for fraudulent transactions.

Phishing attempts illustration
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Security

We’ve received multiple reports that fraudulent emails are being sent to our members attempting to obtain their private information.

Fraud alerts via text
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Security

TwinStar has rolled out enhanced Fraud Detection notifications to members. Previously, we would call the phone number on your account to verify any suspicious transactions we detected.

Woman looking nervous and concerned
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Blog
Security

The situation is becoming all too common: you receive a call while out shopping or perhaps during dinner. You don’t recognize the number, but the person on the line identifies themselves as an employee of your financial institution. They speak urgently—there’s a problem with your account.

Two women talking about banking and technology over coffee
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Security

TwinStar technology enhancements and mobile services help you keep your accounts safe.

Code on a screeen - photo by Caspar Rubin on Unsplash
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Security

Equifax reported that that a cybersecurity breach has compromised the personal information of as many as 143 million Americans - approximately 44% of the total U.S. population.

Information that could possibly be affected includes:

Stock image of a young woman looking out a window
Security
News

We’re seeing a rise in a new scam targeting teens and young adults in our area. This extremely damaging scam mainly works when a fraudster takes advantage of a victim’s naivety and commits fraud in the victim’s name.

Sweetheart scams on the rise
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Security
The sweetheart scam is an increasingly troublesome scam that preys on older Americans. TwinStar members have reported being victims of the scheme that can be perpetrated online or in-person.
If you lost your wallet today, could you identify what was in it?
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Security
If you lost your wallet today, could you identify what was in it?
Switch to a LoginID
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Security

TwinStar Credit Union members can now change their online and mobile device login credentials to include a Login ID instead of account number. It is a security best practice to have a Login ID as opposed to account number in order to protect your online identity.