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We’ve received multiple reports that fraudulent texts are being sent to our members attempting to obtain their information. If you have given out personal information, please call our Contact Center at 800.258.3115 for assistance.

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Pick Your Pic - Frequently Asked Questions

Frequently Asked Questions Pick Your Pic card program enables credit union members to design their credit and debit cards with pictures of loved ones, pets, and friends; or they may choose from a gallery of stock card designs. Below are a few answers to questions you may have:   Who can create a personalized card?   Members with an eligible TwinStar Debit, Classic Visa, Platinum Rewards Visa, Platinum Visa, Business Debit, Business Platinum card. (ATM and Home Equity Line of Credit (HELOC) Cards are excluded)   Can a Joint Owner have a different photo on their card? Yes.

Pick Your Pic Photo Guidelines

Upload Guide Picture files can be .JPG, .PNG, .GIF, .TIFF or .BMP format. The file size should be at least 50KB in size, not to exceed ten megabytes (MB) and at least 840X480 pixels.

TwinStar Routing Number

325181015

1-800-258-3115 P.O. Box 718, Olympia, WA 98507

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