We've received reports that fraudulent calls are being made to our members asking for their card number and PIN in an attempt to obtain their account information. If you received such a phone call and provided any personal information, please call our Contact Center at 800.258.3115 for assistance. Please remember that we would not call or text you to ask for private information. When in doubt, call TwinStar directly to confirm validity.

Reset Quicken, Quickbooks, or Mint.com for new online banking

With the move to our new online banking platform, you will need to reset your connection to TwinStar online banking from within Quicken, QuickBooks, or Mint.com.

The attached documents have been provided by Intuit to help you through this process.

If you see an "Error 102" or "error "103" please re-enter your TwinStar Credentials to resolve this error.

If you see two TwinStar accounts in QuickBooks, you will need to merge your accounts. Please see this Quickbooks support article.

Quicken Digital banking

Mint_Conversion_Information.pdf

Quicken_Conversion_Instructions.pdf

QuickBooks_Online_Conversion_Instructions.pdf

QuickBooks_Desktop_Conversion_Instructions.pdf

Post-Conversion_Troubleshooting_Guide.pdf

Last updated on December 30, 2021.