Setting up a direct deposit

If you are setting up a direct deposit to your TwinStar account, you will need the full account number. Examples of direct deposits include your paycheck, unemployment benefits, tax returns, COVID economic stimulus payments, or other government benefits.

Using the night drop

Skip the drive-through, and no waiting in line! Our night drop boxes are fully secured and open 24/7. What can you do at the night drop box? Drop off your cash or check deposit.  Make a payment with cash or check. Drop off important documents. Envelopes are provided for your convenience.   Drop boxes are checked hourly during regular business hours. All items dropped off after regular business hours will be deposited the following business day. A night drop box is available at all branches except Hoquiam, Chehalis, and our Safeway branches.   

TwinStar Fraud Prevention Services Alerts

TwinStar Fraud Prevention Services provides transaction monitoring on all TwinStar Visa credit and debt cards. The service helps identify and prevent fraudulent transactions. If we see any transactions occur on your card that are unusual or outside of your normal spending patterns, we will contact you and ask for confirmation . If you have a TwinStar debit or credit card, you are automatically enrolled. All users are enrolled in both text and phone alerts. If you have a cell phone number on file with us, we will send you alerts via text messages*.

Check Sentry

We understand. It happens to all of us. You make an honest mistake in your checkbook. Unusual or unforeseen circumstances pop up at just the wrong time. That is why TwinStar Credit Union offers Check Sentry overdraft protection, an added member service that protects your checking account when an inadvertent overdraft occurs. We require no applications or additional signatures. Check Sentry is a service that adds a measure of protection to your checking account. Check Sentry may cover your insufficient funds, up to your approved limit, for a fee per covered overdraft transaction.

TwinStar Fraud Prevention Services

TwinStar Fraud Prevention Services takes credit and debit card analytics one step further by focusing on debit and credit purchases only. TwinStar Fraud Prevention Services can detect bogus debit and credit card transactions in just a few milliseconds – that’s less time than the blink of an eye. Each time a merchant swipes or processes your card, TwinStar analyzes the amount, location, time of day, frequency and account history to determine if the chance of unauthorized use is present.

Wire Transfers

Domestic wire transfers Outgoing wire requests received prior to 1:00 pm on weekdays will be processed the same day. Wires received after this deadline will be processed the next business day. Incoming wires are posted as they are received from the initiating financial institution. Domestic (U.S. destination) wires may take 12 to 72 hours to arrive at the destination financial institution.