Starting in June 2018 TwinStar will be rolling out enhanced Fraud Detection notifications to members. Previously, we would call the phone number on your account to verify any suspicious transactions we detected. Now we can also send a text message to the cell phone on file instead, improving response times and making the process easier for you. We expect to roll this feature out to everyone in September. If you would like to know more about this feature, or opt in to this program early, ask your representative about TwinStar fraud notifications.
Click here for more information on Fraud Alerts.