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Spanaway and Yelm branch lobbies are now open. Read More.

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Installing the TwinStar Mobile Banking app (Android)

Need to do your banking on the go? Installing the TwinStar Mobile Banking app is easier than you think. Follow the simple steps in this video to get the app on your Android device.

Installing the TwinStar Mobile Banking app (Apple/iOS)

Need to do your banking on the go? Installing the TwinStar Mobile Banking app is easier than you think. Follow the simple steps in this video to get the app on your Apple device.

Make a Quick Transfer

The Quick Transfer option can be accessed directly from an account tile on the Home page, making funds transfers faster and easier Three dots appear on the right of each account tile Using a browser, click the three dots to display additional options On mobile devices, tap and slide a finger to the left to display additional options   Select Quick Transfer to display a window where you can select a “To” account. Enter an amount and click Transfer Funds to complete the transaction.

Grouping Home Page Account Tiles

Learn how to customize the grouping and order of your account view.

FAQ: Updating your username

Why do you recommend I change my Login ID? Creating a personalized Login ID provides additional security to the online and mobile banking experience.

How to set up Touch ID with mobile banking on an iPhone or iPad

Touch ID allows you to log in using Apple’s Touch ID instead of your login ID and password. By enrolling in this feature you will be prompted to place your registered fingerprint on the Touch ID sensor on your Apple device. Apple Touch ID must be set up on your device before you can use it with our mobile banking app (including setting a passcode for your device).

How to deposit a check from your mobile device

Deposit a check using mobile check deposit in the TwinStar Credit Union mobile app. You will need a smartphone or tablet with a camera. The TwinStar CU mobile app must be installed and you must be an enrolled user.

Mobile app enrollment

Enrolling in Mobile Banking For the new apps (with the blue icon), you do not need to enroll in mobile banking if you have already enrolled in online banking. Just simply use your online banking credentials to log in. If you are a new member, follow the online banking enrollment guidelines found here. Before you start, make sure you have the following information handy: Your member number The last 4 digits of your Social Security Number (or Tax Identification Number for business accounts) Your Date of birth Your Zip Code

TwinStar Routing Number

325181015

1-800-258-3115 P.O. Box 718, Olympia, WA 98507

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