Our Hoquiam Branch is currently closed and will reopen on Tuesday, December 8th.
Important branch service changes coming Nov. 18th. Read More.
Need to do your banking on the go? Installing the TwinStar Mobile Banking app is easier than you think. Follow the simple steps in this video to get the app on your Android device.
Need to do your banking on the go? Installing the TwinStar Mobile Banking app is easier than you think. Follow the simple steps in this video to get the app on your Apple device.
The Quick Transfer option can be accessed directly from an account tile on the Home page, making funds transfers faster and easier
Three dots appear on the right of each account tile
Using a browser, click the three dots to display additional options
On mobile devices, tap and slide a finger to the left to display additional options
Select Quick Transfer to display a window where you can select a “To” account. Enter an amount and click Transfer Funds to complete the transaction.
Learn how to customize the grouping and order of your account view.
Why do you recommend I change my Login ID?
Creating a personalized Login ID provides additional security to the online and mobile banking experience.
Touch ID allows you to log in using Apple’s Touch ID instead of your login ID and password. By enrolling in this feature
you will be prompted to place your registered fingerprint on the Touch ID sensor on your Apple device.
Apple Touch ID must be set up on your device before you can use it with our mobile banking app (including setting a passcode
for your device).
Deposit a check using mobile check deposit in the TwinStar Credit Union mobile app. You will need a smartphone or tablet with a camera. The TwinStar CU mobile app must be installed and you must be an enrolled user.
Enrolling in Mobile Banking
For the new apps (with the blue icon), you do not need to enroll in mobile banking if you have already enrolled in online banking. Just simply use your online banking credentials to log in. If you are a new member, follow the online banking enrollment guidelines found here.
Before you start, make sure you have the following information handy:
Your member number
The last 4 digits of your Social Security Number (or Tax Identification Number for business accounts)
Your Date of birth
Your Zip Code